Course Overview
This course will give you the knowledge and confidence to respond correctly to “Ask for Angela” situations.
“Ask for Angela” is a nationally recognised safety initiative used in venues to help individuals discreetly ask for support if they feel unsafe, threatened or vulnerable.
As a member of staff, your response must be immediate, professional and discreet.
What You Will Learn
- What “Ask for Angela” means
- How to recognise when someone is asking for help
- How to respond safely and appropriately
- How to protect the individual
- How to escalate situations correctly
Why This Is Important
Handling these situations correctly can:
- Protect vulnerable individuals
- Prevent harm
- Support venue safety standards
- Maintain trust in your team and the venue
Course Structure
This course is split into short lessons:
- Understanding Ask for Angela
- Recognising a Request for Help
- Responding Safely and Discreetly
- Escalation and Support
- Real World Scenarios
