Lesson 1.3: What to Expect Working with Us

Starting a new role can feel like jumping in the deep end, but don’t worry, we’ve got your back. Here’s how things work at DIMA Group, and what you can expect when you join our team.

What You Can Expect From Us

✔ Flexible Shifts
We offer a wide variety of shift types across security, hospitality, and event roles. Whether you’re after weekend work, late nights, or steady midweek hours — we’ll help you find what suits your schedule.

✔ Clear Communication
You’ll always be told where to be, what time, what to wear, and what the job involves. We don’t leave people guessing.

✔ On-Site Support
You won’t be left in the dark. There’s always someone you can go to with a question, concern, or issue while you’re on shift.

✔ Team Environment
We treat our people like people — not numbers. You’ll be working alongside others who have your back, and you’ll be expected to have theirs too.

✔ Opportunities to Progress
Turn up, do the job well, and stay consistent — and you’ll be offered more work, bigger events, and possible leadership opportunities.

What We Expect From You

✔ Be On Time
Not five minutes late. Not rolling in at kick-off. Early is on time. Timekeeping is non-negotiable.

✔ Look the Part
Uniform clean, ironed, and appropriate to the role. We’ll give you guidance — you just need to follow it.

✔ Act Professionally
That means being polite, following instructions, and treating clients, guests, and team members with respect — always.

✔ Speak Up
If you’re going to miss a shift, if there’s an issue, or if you need help — tell us early. We’re here to support, but we can’t fix what we don’t know about.

✔ Be Reliable
If you say yes to a shift, we expect you to show up. No-shows damage your reputation and ours — and there’s no room for that here.