Lesson 2.3: Health and Safety

Stay Safe. Stay Sharp. Stay Prepared.

Health and safety isn’t just paperwork — it’s about protecting yourself, your team, and the public. Whether you’re in a high-footfall venue or a quiet corporate function, you have a duty of care.

At DIMA Group, we expect everyone to take safety seriously. One careless move can cause injury, damage our reputation, or shut down a job entirely.

Our Responsibilities on Shift

Know the Site

Always take a few minutes to familiarise yourself with the site:

  • Emergency exits
  • First aid points
  • Fire alarms
  • Assembly points

Stay Alert

If something looks unsafe — say something. This includes:

  • Slippery floors
  • Blocked exits
  • Faulty equipment
  • Aggressive behaviour

Don’t Take Risks

Don’t climb things, lift anything too heavy, or ignore warnings. If you haven’t been trained to do it — don’t.

Report All Incidents

If you see an accident, witness an injury, or are involved in anything unusual — report it straight away. Don’t wait. Don’t assume someone else will.

Injured on Shift?

If you or someone else is hurt:

  1. Stay calm
  2. Notify the nearest supervisor or first aider immediately
  3. Fill out an incident report form (you’ll be guided through this)

Important: Even minor injuries must be reported.

Fire Safety Basics

You should always:

  • Know where fire exits and extinguishers are
  • Never block a fire route
  • Follow evacuation instructions immediately
  • Alert others if you see fire or smoke

You are not expected to fight fires — your job is to evacuate safely and help others do the same.

Common Safety Mistakes

  • Wearing the wrong footwear (e.g. trainers when smart shoes are needed)
  • Ignoring manual handling guidance
  • Bringing headphones or phones on duty
  • Leaving bags or coats in public areas