Course Overview
This course will give you the knowledge and confidence to correctly apply Challenge 25 on shift.
Challenge 25 is a key part of your role as a door supervisor. It helps prevent underage entry, protects the venue’s licence and ensures all customers are dealt with consistently and professionally.
What You Will Learn
- What Challenge 25 is and why it matters
- When to ask for ID
- What forms of ID are acceptable
- How to check ID properly
- How to refuse entry professionally
Why This Is Important
Applying Challenge 25 correctly protects:
- You as a licensed professional
- Your team on shift
- The venue and its licence
Failure to follow this policy can lead to serious consequences including loss of licence or legal action.
Course Structure
This course is split into short lessons:
- What is Challenge 25
- Acceptable Identification
- Checking ID Properly
- Refusing Entry
- Real World Scenarios
You must complete all lessons before taking the final quiz.
Completion Requirement
You must pass the quiz at the end of this course with a score of 90 percent or higher.
