Lesson 5.2 – Social Media Rules
Use of social media
Social media activity can have a direct impact on the reputation of DIMA Group and our clients. All staff are expected to use social media responsibly and professionally.
Your conduct online must not bring DIMA Group, its clients, or colleagues into disrepute.
Social media use while on duty
You must not use social media while on duty, except during authorised breaks and away from public view.
You must not:
• Post content while on shift
• Take photographs or videos on client premises
• Share images of venues, incidents, or individuals
• Live stream or post real time updates from sites
Content relating to work
You must not post or share:
• Confidential or sensitive information
• Images or videos taken at work
• Information about incidents or security arrangements
• Details about clients, venues, or staff
This applies whether content is posted publicly or privately.
Personal accounts and professionalism
Even when using personal social media accounts outside of work, you must ensure that content does not
• Damage the reputation of DIMA Group
• Disclose confidential information
• Harass or abuse others
• Promote illegal or inappropriate behaviour
What you post online can be shared widely and may be viewed by clients or members of the public.
Breach of social media rules
Failure to follow social media rules may result in
• Removal from site
• Disciplinary action
• Termination of employment in serious cases
Policy reference
Employee Handbook (P04)
• Page 22 to 24: Email, Internet and Social Media Policy
• Page 14 to 16: Behaviour at Work
Lesson confirmation
By completing this lesson, you confirm that you understand the rules regarding social media use and online conduct and agree to comply with company policies at all times.