Lesson 7.3: Incident and Accident Reporting

Reporting incidents and accidents

All incidents, accidents, and near misses must be reported, regardless of severity.

Accurate reporting helps DIMA Group identify risks, improve safety and meet legal and client requirements.

An incident may include:
• Injuries or illness
• Physical or verbal altercations
• Aggressive or threatening behaviour
• Property damage
• Near misses where harm could have occurred

---

Your responsibility to report

You must:
• Report incidents as soon as possible
• Ensure reports are accurate and factual
• Include all relevant details
• Cooperate with any investigation

Failure to report incidents or deliberately providing false information may result in disciplinary action.

---

How to report incidents

Incidents must be reported using C247.

You must:
• Complete the incident report in full
• Submit reports promptly after the incident
• Inform management of serious incidents immediately

In emergencies, your priority is safety. Emergency services should be contacted where required.

---

Accident reporting

Any accident resulting in injury, no matter how minor, must be recorded.

This includes:
• Minor injuries
• Injuries requiring first aid
• Injuries requiring medical treatment

Accident reporting helps ensure appropriate support and prevents future incidents.

---

Investigations and follow up

Reported incidents may be investigated to identify causes and improve control measures.

You are expected to:
• Cooperate with investigations
• Provide honest and accurate information
• Follow any updated procedures or instructions

---

Policy reference

Health and Safety Policy (P05)
• Page 15: Accident Reporting and Investigation

Employee Handbook (P04)
• Page 20: Accident Reporting

---

Lesson confirmation

By completing this lesson, you confirm that you understand the incident and accident reporting procedures and agree to report all incidents accurately and promptly.